Home Services Home Services ATC Communications Adds ADTRAN SmartRG Connected Home Services
Home Services - June 14, 2019

ATC Communications Adds ADTRAN SmartRG Connected Home Services

June 06, 2019 — HUNTSVILLE, Ala.–(BUSINESS WIRE)–ADTRAN®, Inc., (NASDAQ:ADTN), a leading provider of next-era open networking and subscriber enjoy solutions, these days announced ATC Communications has carried out the ADTRAN SmartRG quit-to-quit community control answer on its broadband network. ATC is a family-owned Rural Local Exchange Carrier (RLEC) in Central Nebraska handing over phone, net and cable TV to homes and businesses of all sizes.

ATC is imposing the SmartRG complete suite of software program, inclusive of SmartRG Device Manager and SmartRG Smart Analytics.

“We’ve been operating with ADTRAN for almost 20 years. ADTRAN SmartRG allows us to provide a sturdy broadband answer with superior assist, inclusive of our new managed home Wi-Fi imparting,” ATC General Manager John E. Koller said. “Our consumer’s domestic network is clearly simply an extension of our network. We can see greater element within the network to help us supply and enhance customer support while simplifying stop-user management. The patron also has access to gear to diagnose issues on their personal while not having to make a assist desk name, giving them extra manage over their domestic community.”

 

Implementing ADTRAN SmartRG offers ATC Communications with an in-cloud linked controlled domestic Wi-Fi solution with vehicle provision, zero turn-up time and simplified management. A SmartRG dashboard allows the client to reveal Wi-Fi for the duration of the house and spot how reliable it is, permitting the client to monitor insurance and to discover which gadgets are eating the maximum bandwidth.

“With SmartRG, ADTRAN now has an awesome give up-to-stop connected home solution extending into the purchaser premise,” ADTRAN Western Sales Director for SmartRG Mei Wu-Fergus said. “The combination of analytics and troubleshooting functions permits community operators to reduce the amount of time to clear up issues and begin to dispose of truck rolls. Customer self-care enabled by way of SmartRG is likewise key, with the current era of customers wanting to clear up troubles on their personal rather than being structured upon a help desk.”

SmartRG Device Manager is a sturdy TR-069 ACS management platform utilising a cozy cloud-primarily based deployment designed to be repeatable and transportable regardless of a broadband operator’s geographic place or CPE control requirements. Through SmartRG Home Analytics, operators receive actual-time and historic evaluation of home community connectivity issues, with data gathered in real-time at once from customer premises equipment (CPE) and prepared inside the cloud. Using patented statistics collecting and streaming strategies, SmartRG delivers particular visibility and evaluation to carrier vendors on commonplace Wi-Fi and bandwidth-related troubles, protection vulnerabilities, as well as market traits throughout the subscriber base.